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Terms and Conditions


Terms and Conditions

1. General
These conditions of Sale (“the Conditions”) supplied by NACD Ltd (“the Company”) to a 
purchaser (“the Buyer”) shall be incorporated into each contract (“the Contract”) made by the 
Company for the sale of the Company’s goods (“the Goods”). These Conditions apply to all 
transactions, including deliveries and services, conducted by the Company, as well as to their  execution. These Conditions together with invoice details supersede any terms or conditions  proposed by the Buyer and may not be varied except with the written consent of a Director of the Company. In the case of a written consent by a Director of the Company to a variation or  deviation from one or more of these Conditions of Sale, the other terms and conditions shall  remain fully operative.

2. Exclusion of Liability
The Company excludes all liability for any consequential or indirect loss suffered by the Buyer  whether this loss arises from breach of a duty in contract or tort or in any other way (including  loss arising from the Company’s negligence). Non-exhaustive illustrations of consequential or  indirect loss include:

(a) Loss of profit
(b) Loss of contracts
(c) Damage to property of the Buyer or anyone else
(d) Personal injury to the Buyer or anyone else (when the injury is not caused by the Company¹s  negligence)

3. Indemnities
The Buyer shall indemnify the Company against all actions, claims, demands, penalties and 
costs by third parties in tort or for infringements of patents or registered designs or otherwise 
arising in connection with the Goods or with their delivery or unloading or with work done by the  Company on the Goods in accordance with the Buyer’s specifications.

4. Consumer Protection Act 1987
Where the Company incurs any liability, whether by court proceedings or by a bona fide out 
of court settlement as a result of a claim against the Company under part 1 of the Consumer 
Protection Act 1987 in respect of an alleged defect in the Goods, then the Buyer shall indemnify  the Company against the liability.

5. Deliveries
(a) Delivery shall take place when the Goods are delivered at the address specified in the 
Buyer’s order or in the absence of such address at the Buyer’s premises except when 
the Buyer collects or arranges collection of the Goods from the Company’s premises, or 
nominates a carrier for the Goods, delivery shall take place when the Goods are loaded on 
to the collection or carrier¹s vehicle.
(b) Delivery dates mentioned in any quotation, order or other document are approximate only 
and not of any contractual effect. Late delivery or performance does not entitle the Buyer to 
do any of the following: reject late goods, terminate the contract or withhold payment of any 
part of the contract price.
(c) The Company reserves the right to make delivery by installments and to tender a separate  invoice in respect of each installment. Each delivery shall be considered a separate  transaction and the failure of any one delivery shall not affect the performance of the  remainder of the Contract or liability for the costs of the Goods delivered.

6. Inspection and Claims
(a) The Buyer shall upon delivery or, on collection by the Buyer if appropriate, inspect the 
Goods wherever it is possible to do so. If inspection is impossible, the Buyer must write on 
the delivery (or collection) note “Goods not examined”.
(b) The Buyer shall notify the Company in writing of any short delivery, defects or damage 
reasonably discoverable on careful inspection within 7 days of the Buyer’s receipt of the 
Goods. In the absence of such notification, the Company excludes all liability in respect of 
short deliveries, defects or damage.

7. Prices
(a) Prices quoted are in GBP Sterling and exclusive of VAT (where applicable) and do not 
include any charge for handling or delivery of the Goods.
(b) All prices quoted or printed are subject, to alteration without notice by the Company, and all  Goods will be invoiced at the prices ruling at the date of despatch.
(c) Where orders are received for quantities or shipments that are priced at less than the 
minimum charge of the Company, then the order will be priced at the standard charge.
(d) All tenders, quotations, offers and estimates made by the Company are given without 

8. Payment
(a) Where accounts have been approved for credit, payment terms are nett monthly.
(b) The Company reserves the right (in the Company’s absolute discretion) to vary or withdraw 
without notice any credit arrangements made.
(c) The Company reserves the right to charge interest at the rate of 2% per month on all 
overdue accounts without prejudice to its right of recovery of the Goods.
 Interest is deemed to accrue on a day to day basis from and including the date when 
payment was due.
(d) Without prejudice to any other rights or remedies of the Company, any default by the Buyer  in making payment according to the payment terms, shall entitle the Company to suspend 
deliveries under the Contract or any other contract so long as the default continues and to 
treat the Contract as repudiated by the Buyer and determined if the Buyer has not, within 7 
days of receiving written notice from the Company, paid all sums due to the Company.
(e) If the Buyer shall have a receiving order made against them, or enter into any composition or  arrangement with their creditors, or if being an incorporated company shall have a receiver 
appointed, or shall pass a resolution for winding up or a court shall make an order to that 
effect, or if there shall be any breach by the Buyer of any terms or conditions hereof, the 
Company may, without prejudice to its other rights or remedies, defer or cancel any further 
(f) The Company reserves the right to demand security for payment at any time before 
continuing with or delivering any order.
(g) All payments are to be made in GBP Sterling.

9. Title in the Goods

Risk in the Goods shall pass to the Buyer when the Goods are delivered. Notwithstanding risk in the Goods passing to the Buyer on delivery, title in the Goods shall not pass to the Buyer until;

Full payment being received by the Company for the Goods and no other amounts then being outstanding from the Buyer to the Company in respect of other Goods supplied by the 

Before title has passed to the Buyer and, without prejudice to any of its other rights, the 
Company shall have the unqualified right to recover or resell the Goods or any of them 
and may enter upon the Buyer’s premises or any premises where the Company reasonably 
believes the Goods to be situated, by its servants or agents for that purpose. Should the 
Buyer alter the Goods by subjecting them to any manufacturing process or incorporating them  into another product or mixing them in any way, then the resulting product (“Altered Goods”)  will pass into the ownership of the Company until payment due under all Contracts between the Company and the Buyer has been made in full.

10. Until Title to the Goods Passes
(a) The Goods will be held by the Buyer as bailee and the Goods shall be kept separate from 
the Buyer¹s other Goods and shall be clearly identifiable as belonging to the Company.
(b) In the event of the sale or hire of the Goods or Altered Goods by the Buyer, the Buyer 
shall hold the proceeds of such sale or hire as trustee for the Company.
(c) In the event of the sale or hire of the Goods or Altered Goods by the Buyer in the ordinary  course of its business, the Buyer shall assign its rights to recover the selling price or hire  charges from the third parties concerned to the Company, if required to do so in writing 
by the Company.

11. The Buyer’s power of sale shall cease forthwith:
(a) Upon written notice from the Company; or 
(b) If a receiver or manager is appointed over any of the assets or undertakings of the Buyer; 
(c) If a petition is presented for the appointment of an administrator or a winding up petition 
is presented against the Buyer; or
(d) If the Buyer goes into voluntary liquidation or calls a meeting of or makes any 
arrangement or composition with its creditors; or
(e) If the Buyer commits any act of bankruptcy or becomes unable to meet its debts within 
the meaning of Section 123 of the Insolvency Act 1986.

Whereupon the Buyer shall continue to hold the Goods as bailee for return to the Company 
and the Company shall have the unqualified right to enter upon any premises where the 
Company reasonably believes the Goods or Altered Goods to be situated to take possession 
of the Goods or Altered Goods or such of them as remain.

12. Quality
Subject to clauses 5 and 6 concerning delivery, inspection and claims, the Buyer 
acknowledges that he/she has inspected the Goods and satisfied himself/herself from the 
inspection that:
(a) The Goods are of merchantable quality and
(b) The Goods are fit for his/her purpose in reliance on his/her own skill or judgement, and 
that he/she has not relied for this purpose upon the skill or judgement of the Company 
unless specifically agreed otherwise in writing between the Buyer and the Company.

13. Description
All weights, measurements, dimensions, drawings, capacities, specifications and other 
particulars contained in photographs, catalogues, price lists or advertising material are 
approximate and any other information or technical assistance given by the Company is 
given in good faith and is for general guidance only. No information supplied by the Company 
constitutes a warranty, guarantee or recommendation of the suitability of the Goods for any 
purpose whatsoever.

If Goods are supplied in accordance with the Buyer’s specifications, the Buyer shall be solely  responsible for the specifications. The Buyer acknowledges the Goods are fit for the purpose  in reliance on his/her own skill and judgement and that he/she has not relied for this purpose  upon the skill or judgement of the Company and the Buyer will indemnify the Company  against all claims by the customers of the Buyer and Sub-Buyer in this regard.

14. Returns
(a) Goods cannot be accepted for return without the prior consent of the Company and must be  in strict compliance with the Company’s returns procedures. A 20% handling charge will be  made on all returns (Company errors and omissions excepted). Carriage charges will be extra.
(b) No special orders and/or bespoke products can be accepted for return.

15. Special Orders and Bespoke Products
Definition of Special Orders & Bespoke items:
(a) If the products are not listed in the NACD catalogue or other NACD literature.
(b) If due to the functionality of a system non-standard components are used to offer a 
tailored solution.
(c) If the product is manufactured specifically to customer requirements.
(d) If the product has been modified with specific details as agreed with the customer

16. Ordering of Special Orders and Bespoke Products
(a) Additional written authorisation is required when special orders or bespoke items are 
(b) Once an order is placed for a special or bespoke product, customers are liable for all 
costs and associated charges if the order is cancelled prior to delivery

17. Guarantee
If within the guarantee period of a product any defect is discovered in respect of 
workmanship, construction or material, the Company will make good the defect or replace 
the defective part at its expense inside normal working hours at the Company’s premises 
providing, written notice is given immediately the defect is discovered and that, if required by 
the Company, the part or complete unit is returned to the Company’s premises carriage paid. 
Spares or repaired parts are delivered ex works exclusive of fitting. The guarantee does not 
apply to defects caused by incorrect installation, abnormal conditions of working, defective 
walls/pillars/buildings/constructions, accidents, misuse or neglects. The guarantee period 
for new product supply only or, new product supply with installation by the Company, is for 
12 months starting from the date of Company’s invoice. The Company’s responsibility is in 
all cases limited to the cost of making good the defect or replacing the defective part at the 
Company’s premises inside normal working hours. The Company excludes all liability for any 
consequential or other damage or losses which may occur.

18. Proper Law
All contracts to which these conditions apply shall be governed by and construed in 
accordance with English Law.



Registered name: NACD Limited
Place of registration: United Kingdom

Registered office address:

Brook Point, 1412 High Road, London N20 9BH.         

Trading office address: Unit 8, Heron Business Park, Eastman Way, Hemel Hempstead, Hertfordshire HP2 7FW.
Registration number: 03212230
Telephone: 01442 211848
Fax: 01442 212776